At Offeroli, protecting your personal information is a core part of how we operate. This Privacy Policy explains what information we gather when you browse our store or make a purchase, why we collect it, who it may be shared with, and the choices you have.
By using our website, you consent to the practices outlined in this policy.
1. Information We Collect
We only collect information that is reasonably necessary to run the store, fulfill your orders, and deliver proper customer support.
Order & customer details When you make a purchase or begin the checkout process, we may collect your name, billing address, shipping address, email address, phone number, and information about your order — including the items you selected and quantities. Payments are completed through trusted third-party payment providers; we never store card numbers or payment credentials on our own systems.
Device & browsing information Certain information is gathered automatically as you navigate the site. This may include your IP address, browser type, device information, pages visited, and time spent on pages. We use this data to enhance performance, usability, and security.
Support communications If you reach out to us, we retain the messages and details you provide so we can respond effectively and continuously improve our customer care.
2. How We Use Your Information
We use your personal information to:
- Process orders, send order confirmations, and provide delivery updates
- Answer questions and resolve customer service requests
- Detect, prevent, and address fraud or unauthorized activity
- Improve the website’s functionality and your overall shopping experience
- Send marketing communications — only after you have explicitly opted in — with the option to unsubscribe at any time
- Comply with legal, tax, and regulatory obligations
We will never use your personal data for unrelated purposes without first obtaining your consent.
3. How Information May Be Shared
Your personal information is never sold, traded, or rented. It may only be shared when necessary to deliver our services:
- Delivery companies receive the shipping details required to transport your order
- Payment providers process transactions under strict security controls
- Operational service providers may access limited data solely as needed to support the website and related functions
- Authorities or other parties may receive information when legally required or when necessary to protect our rights and interests
Any third party working with us is expected to uphold strong confidentiality and data protection standards.
4. Your Rights
Depending on where you live, you may have the following rights:
- Request access to the personal data we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Request deletion of your data, where applicable
- Object to certain types of processing or ask us to restrict how your data is used
- Request transfer of your data to another provider, where this is available
You may opt out of promotional emails at any time by clicking the unsubscribe link included in every marketing message.
5. Cookies & Similar Technologies
We use cookies and related technologies to support and enhance your visit:
- Essential cookies enable core functions such as the shopping cart and checkout
- Analytics cookies help us understand visitor behavior so we can improve site performance
- Marketing cookies may support relevant advertising; these can typically be controlled or disabled through your browser settings
6. Data Retention & Security
Order and transaction records may be kept for legal, tax, and accounting purposes. All other information is retained only for as long as it is needed for the purpose for which it was collected.
To reduce the risk of unauthorized access, loss, or misuse, we apply safeguards including encrypted connections and restricted access controls.
7. Changes to This Policy
We may update this Privacy Policy from time to time — whether because our practices change or because the law requires it. The revised version will be published on this page with an updated date. Continuing to use the site after an update is posted indicates your acceptance of the revised policy.
8. Contact Us
If you have any privacy-related questions or would like to make a data request, please get in touch:
- Store: Offeroli
- Email:contact@offeroli.shop
- Phone: +1 4068567708
- Address: 1607 W Main St, Bozeman, MT 59715, United States